I have a Westinghouse LCD TV SK-32H540S, 1 year old. If you look very closely at the screen do you see the picture? If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. A/V component cables are being installed later today by the Geek Squad. Also the black screen only happened every 30 minutes or so for about 1 to 2 seconds. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. Maybe the tubes are bad. It happens on all different channels and at all different times. Connect with Certified Experts to gain insight and support on specific technology challenges including: We help IT Professionals succeed at work. I called and they set up a repair for March 3, 2016. It sounds like the bulb could be bad. Screen going black for a sec, audio continues, same thing a few seconds later.I seeked help on the internet, 'cause usually there are people out there with the exact same problem.While I was trying to find a solution, he solved it himself by turning off the "Deep Color"-settings.We couldn't quite figure out why this helped, but it did.I thought to myself, reading about all of ur problems, and buying new cables, returning tv's and so on, that I would save you the time and money, and let you know, that this might help you aswell.RegardsBenjamin. As far as I know the A series are the models that are having issues with the power supply. READ MORE. Lose both Video And Audio for about 2-3 sec intermittently during day, probably and average of once every hour or so. It also shows up in programs I have recorded. The tv is about 2 years old, and we just recently started using it a lot more often. The user reported that her monitor "turns off" after a few seconds of being idle. it lasts for about 15 seconds and happens whenever i am using the computer. I would be happy to share other info in pursuit of a solution. Printed on my inverter is "Darfon B070-601.". If the screen has a slight glow when the picture is missing then the back lights are lit and the problem is the t-con or connections to this board. She is an offsite user but I trust what she is telling me. I have a two month old Samsung LN40B750 and at completely random times the screen goes completely black and the sound is gone for 2-3 seconds and pops right back again. Like the video signal suddenly stopped or something. It will do it sometimes none or 2-3 times in a 4 hour period of watching tv. So far the swap out of the HDMI cable for A/V cables has worked for my system. You can turn this function off or call Samsung. This happens on … Being involved with EE helped me to grow personally and professionally. What was your final action on it? Has anything been done to fix it? As said, screen turns black for a few seconds intermittently on new low end Samsung TV. I have the exact same setup in another house, and it's fine! The audio never goes out. When I turn it on, the screen works for about 5 seconds, then goes dark. Are you aware of any real fix for this? I have validated the TV is current on firmware, replaced the HDMI cable, tried a different HDMI port on the TV and replaced the cable box with a newer model. I have my new Roku Express plugged into my 42 inch Samsung Smart TV (using all the stock cables and accessories that came with the Roku Express), a few minutes after setup I noticed the screen would flash black every 20 seconds or so, regardless of whatever the Roku was doing, the display would simply black out for a few seconds, then turn back on. After reading this post I am totally disgusted and confused. Typically those would be a network related, or encoding issue. The sound continues. I leaned towrad thinking it was the TV as it occurred with two different PVR boxes connected to the tv. Apparently Comcast sent out an unannounced update to the cable boxes that was supposed to deal with a copyright issue with the Motion Picture Association. The tech that was here said that he normally has cables with him but he has used so many recently that he has run out. I can still just barely make out the text and menu and everything but the screen is just off. THE PICTURE ALWAYS COMES - Answered by a verified TV Technician. So there is no 3th party tools. Works perfect for 5 seconds, then goes off. sandhya.eash Posts 4 Registration date Sunday July 29, 2012 Status Member Last seen March 29, 2013 - Updated on Dec 19, 2018 at 03:23 PM Slay - Oct 13, 2017 at 06:10 AM. We really can't afford a new tv. I have the same problem with my Westinghouse. Only the picture goes black. I've looked online and seen many issues similar to this and found that the main solution was to replace to power board. Just a few seconds- very frequently 5 to 10 times in an evening's viewing. If that is the case I would suggest you getting a new TV. I have all top notch HDMI cables also. anything we can do ourselves to fix this problem? The screen goes dark despite what's being displayed: tv shows, menus, whatever, so it's clearly the screen, not the source of the image. If you can still see a faint outline on the screen of what is being displayed, then it's the CCFL tube or inverter, which can be replaced. Sandersito,I'm sorry to hear that you're having this problem. Then your video driver is most likly bad. It is like having another employee that is extremely experienced. A week or so ago, the picture on my TV would freeze for a few seconds and then it would be okay. Have you tried a different input? It only happens on one of our TV's, but it's getting pretty annoying. Infopackets Reader 'Tina' writes: " Dear Dennis, My monitor keeps going black. This made all the difference for me, just follow the instructions on what devices go to what TV ports on the Quick start sheet that came with your TV. We've partnered with two important charities to provide clean water and computer science education to those who need it most. So whenever I turn on my TV I see the Toshiba logo and then the screen goes black. Westinghouse 40 tv turns off after a few seconds. Thanks for your reply. happening again. Any thoughts on how I should proceed to get this resolved? I have written to Verizon about this-- but have not had a reply. Here's a link to the description: (Previous post is only intended to explore another option other than replacing the tv!). The AC turning on or any major appliance will cause the voltage to fluctuate .2-.3 and this is enough to trick the Fast Start function on the TV. It only goes to black for a few seconds and then comes right back on. I have excellent audio and video with no interuptions. i have the same TV with the same problem. Gain unlimited access to on-demand training courses with an Experts Exchange subscription. I have a new Samsung PN63C8000 and also lose A/V on the HDMI connected source intermittently for 2-3 seconds. Then after holding the mute button a few seconds the led on the bottoM of the TVs bezel turns back on press the input button to change the hdmi or other plugged in inputs and it should turn back on for a few more seconds or minutes so you can change the backlight to 63 or whichever sweet spot you pick that works for your tv. It seems obvious from the string of comments that Samsung is aware of this issue. A friend of mine asked for my help with a problem very similar to this - His problem occured, when streaming movies on his Samsung tv, through the blueray on Viaplay. I have switched out the monitor for a new one - which worked for awhile but now has the same problem. This guide will walk you through the steps to find exactly where the problem is, and do what you can to correct it with your Westinghouse Smart TV. ... and do what you can to correct it with your Westinghouse Smart TV. See if that resets your TV. My westinghouse monitor randomly goes black for a second. Sound continues just fine. Coming home to a television that displays only a blank screen or a snowy picture can be incredibly frustrating. When asked, what has been your best career decision? Recently, lots of computer users complain that their PC or laptop screen goes black every few seconds: case 1. if doesn't go black then start putting check marks in a few at a time and keep checking until you find what one is cuasing it. It was supposed to prevent hacking movies and other programming via the HDMI cable. User Info: Sir_Bercilak They just have to get it done. Probably another Samsung TV debacle. When I turn it on, the screen works for about 5 seconds, then goes dark. I have 2 identical monitors on the Displayports, and the second screen randomly goes black between 1-30minutes for 0.5 - 3 seconds. Check the Quick start sheet that came with your TV, you have to connect the devices to the TV in a certain way for it to work correctly. I cannot see anythi … read more JBL debuts new Charge 5 Bluetooth speaker for $180, Car Parts, Gadgets, & How-to's - Roadshow. What streaming is causing this? The screen will periodically go black with no audio for 2-3 seconds while watching cable TV. Jeffvs,Can you tell me whether the component cable has continued to work for you? On 1080i it was fine. If it's not, then the unit should be serviced. But in this house I get a black screen every few minutes for a couple of seconds, then it starts again. Cause of the Vizio TV Black Screen . Next, release the button and turn on the TV again If you are attempting to check the picture from a cable box or other devices, swap it for another device. I did get the Black Tie protection from Best Buy which might help. I purchased my Samsung 40 inch 4K TV in Novemember 2015. © 2021 CNET, A RED VENTURES COMPANY. Screen goes black for 2-3 seconds ... Samsung LED TV Screed goes blank periodically for 1 sec. And this is a recently purchased TV that had no problems under Dish Network. Any idea what might be the problem, and how to fix this? We are grateful for the participation and advice you have provided to one another over the years. If you do, then it is your backlight that has failed. I just got TB16 to replace my TB15 and I'm noticing that my Dell W3415U which is connected to my TB16 HDMI port goes blank for few seconds comes back every few hours. Many of those LCD tvs use florscent tubes. Keep me posted. What I discovered was that I only encountered the black screen when the TV was set to 1080p. While watching every 5 minutes or so tv goes black for 1-2 seconds and seems to reset and display info in the top right corner. Any ideas? This award recognizes someone who has achieved high tech and professional accomplishments as an expert in a specific topic. I have unplugged everything, tried to reset it, no good. Our community of experts have been thoroughly vetted for their expertise and industry experience. NOTE: Some troubleshooting steps may be different from your (Samsung, SONY, LG, Hisense, TCL, VIZIO) TV or remote control but generally will work the same to fix the problem. Samsung HDTech,I just got this a couple of weeks ago at Best Buy and it was set up by the Geek squad. LCD TV issues- Turns on but after a few seconds the picture goes out even though the power is still on? Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. TV Screen Is Black – Powers ON But No Picture. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. If the monitor passes the Self-Test Feature Check (STFC), then … He replaced the motherboard and power supply but today I am still having the problem. Separately, I found a possible explanation at another Web site, that involves replacing the power supply for the screen ( a Samsung LJ44-00118A PS-505-PH power supply), or at least replacing a couple of capacitors that are connected to it. downgrading to component cable IS NOT an acceptable solution. I got a brand new windows 10 installation without any unnecessary programs. As of December 1, 2020, the forums are in read-only format. rolling9,The component cables are still working fine after over 5 months. If I turn TV off and back on, the picture comes back on... for 5 seconds, then goes off. I have been having the same problem with my Samsung LED 46" UN46C6300SF I purchased at Best Buy on June 9, 2010. I am having the same problem with my ln52b750 and have a Samsung service guy out to my house. Hi fogey0, You have one of the A series TV's and I have a B. If not, it's more serious and will require a TV technician or replacement. After 15-30 minutes, plug the TV back in then press and hold the power button for a few seconds. MY LG TV (47LB5D) SCREEN FREQUENTLY GOES BLACK FOR A FEW SECONDS WHEN WATCHING DEF CHANNELS. They fixed the problem, now it is . FIX TV SCREEN THAT RANDOMLY GOES BLACK. Hello, In my laptop, my screen goes black after every few seconds. I haven't pursued any other fix because of that. If I turn it on, leave it for awhile, turn it off and then back on, it eventually stays on. Have you tried a different input? During the last few days, I get a black screen for a few seconds. After switching it on the picture flashes for a second and then the screen goes completely black. I don't think it's a cable TV issue anymore. for a brand new 3D TV. My Telus box says it can handle 1080p but there is an issue somewhere. The screen goes dark despite what's being displayed: tv shows, menus, whatever, so it's clearly the screen, not the source of the image. It turns on and there is still sound, the screen just goes black after about 30 seconds or so. --HDTech. It may not happen for hours, other times it occurs 3-5 times within 30 minutes. I guess I will connect a secondary component cable from the cab;e box and show that side by side with PIP. Often times, updates are available that address these concerns. Did I touch a button on remote to cause the black screen. https://www.experts-exchange.com/questions/24688381/LCD-tv-screen-goes-dark-after-a-few-seconds-of-being-on.html, http://www.fixya.com/support/t2453091-tv_goes_black, http://www.justanswer.com/questions/2ijx7-westinghouse-32-lcd-tv-not-turn. There are several root causes for a television screen suddenly going out, but the most common cause is a failure in one of the power supply boards. rolling9,Most of the issues that I've seen "fixed" are by repowering, updating or replacing the cable/sat box or replacing the HDMI cable. >> suthngin said: Then your video driver is most likly bad. My 4th HD DVR was set up yesterday and the problem happened again this morning. Hold mute for a few seconds if the picture turns black. I thought it may have been the source (Cable HD PVR) but this has never done it before with my previous plasma I had connected. My 32' LG LED TV has suddenly lost picture! Re: Monitor goes black after a few seconds Take the PC out of the monitor troubleshooting equation. In early 2021, CNET Forums will no longer be available. With HDMI, or component cables?Also, have you called your cable company to reset/refresh or update the cable box? Latly it has begun to go blank for a few seconds before resuming functioning normally. After a short while I noticed the screen would just go black, sound but no picture. how do i get the color back. I really think it might be bug in the HDCP handshake protocol. I have a Westinghouse LCD TV SK-32H540S, 1 year old. To go to AV component cabling is a ridiculous solution since HDMI is one of the great benefits of HDTV. Any ideas would be appreciated. This has been going on for 2-3 weeks. I have the same problem with SIPTV on my Samsung! Thanks, all, for your thoughts. I never thought of this either, but once you connect the devices correctly to your TV everyone woeks without and blips or blackouts. Tried to reset it, no good then your video driver is likly! You getting a new TV update by your provider never happens when 'm... New Charge 5 Bluetooth speaker for $ 180, Car Parts, Gadgets, & How-to 's Roadshow! 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